At Room101, we offer a premium domain name registration service, which includes free searches, free advice about choosing your domain name, free advice about some of the possible legal consequences of choosing a particular domain name, and free transfers and releases. Those who resell domain names charge anything from £100 through to £zero (yes, there are some free domain name vendors!) but are they selling the same service with it? The further down the price spectrum you go, the more you encounter unacceptable restrictions. Does the company have a telephone enquiry service? Do they publish a support email address? Do they allow you to transfer to another ISP of your choice? Many of the budget operators simply do not reply to any correspondence, some charge what many see as extortionate "release fees" or "modification fees", which you may only find out about after registering your name. They aggressively promote domain name registration in an effort to hook you into their automated systems which sell additional sub-standard web and email services at prices which are not good value for money.

We don't see domain name registration as our core business, but because it's such an important part of your internet marketing campaign, we prefer to work directly for our clients in this area rather than outsource this vital component.